CLASSIFICATION:             Direct Services – Early Childhood

JOB DESCRIPTION:          Parents as Teacher Program Supervisor

CENTER:                             Lawndale

REPORTS TO:                    VP of Center

OVERVIEW:  Family Focus’ mission is to promote the well-being of children from birth by supporting and strengthening their families as individual units and within their communities. We are committed to ensuring our centers provide exemplary services with innovative programs and that family support principles are integrated into every aspect of the work.

POSITION SUMMARY:  The Program Supervisor will be required to work at various levels, such as: Program Administration and Compliance, Resource Development and Collaboration, and Direct Services. The Program Supervisor is responsible for all PAT program activities and interventions conducted in center-based and community-based settings which include families’ homes and collaborating agencies. This involves group assignments, family assignments, and parent/child focused activities. This will entail the delivery, planning development and evaluation of children’s social, emotional, cognitive, fine and gross motor development. This will also provide the assurance that the center offers a hospitable environment for families, adhere to the family support guidelines, funder contractual obligations, and maintain/develop strong community relations. 


Program Administration and Compliance:

The Supervisor is the designated “Program Contact” and considered to be the principal staff person for programmatic administration of the Ounce of Prevention Fund Subcontract and will serve as the Database Facilitator. Supervisor will manage and supervise PAT program, including conducting staff supervision, contractual compliance, records management, and integration with the other service programs in the center.

  • To ensure that all participants enrolled into the program are given information as to how to file grievances and are notified that all staff are mandated reporters
  • Ensure that all staff reference information is kept in a safe place and can be reviewed by a credential panel at any time.
  • Ensure that HV rates are kept above 80% for all four quarters by calculating rates monthly in Supervisions with each Parent Educators (PE).
  • New staff members are trained according to requirements of PAT guidelines.
  • Ensure that a cultural sensitivity review is conducted every other year.
  • Maintain statistical information system. Work with center coordinators to ensure appropriate records for the program are up-to-date and accurate.
  • Supervise Group Coordinator, Parent Educators, Doula and other volunteers working in the program.
  • Meet quarterly with clinical support staff and Doulas
  • Act as contact for community Coordinated Intake system for referrals coming into the agency
  • Develop relationships with hospitals and local community agency to ensure the smooth influx of referrals.
  • Ensure that PE refers participants to Infant Mental Health Specialist as needed and follow-up with Infant Mental Health Specialist through case staffing and individual consultation.
  • Increase the number of children with up-to-date immunizations to a minimum of 80% of children enrolled at any time during program year.
  • Ensure that the number of development screening conducted on time increases to a minimum of 80% of children enrolled
  • Increase the participation in group services to 80 % with an average attendance of 60% of the families enrolled.
  • Ensure that Doulas maintain a caseload of 11 participants at any given time

Resource Developer and Collaboration:

  • Assist the VP of Centers in maintaining strong productive community relations, establishing and maintaining referrals, and collaboration and planning agreements with other agencies.
  • Assist the VP of Centers in the orientation and training of the advisory council and its fundraising activities.
  • Work as part of a team in the planning and implementation of ‘all center’ activities.
  • Assist the VP of Centers in developing an evaluation system for the center under existing guidelines. Responsible for on-going evaluation activities.

Direct Services:

  • Support Doulas by attending births on occasions when Doulas have multiple births
  • Work on special projects, events and other activities with leadership team.
  • Observe PE interactions with families by observing their home visit at least twice yearly.
  • Serve as an Alternate for PE or Doula when direct service staff is out sick, has multiple births, or is on vacation.

Essential Job Functions:

  • Assist the VP of Centers in involving parents in program planning by assisting in the development and co-lead of agency’s Parent Advisory Group.
  • Assist the VP of Centers in planning in-service training for staff and volunteers.
  • Willingness to work on 3 to 5 week-ends per year.
  • Perform other duties as assigned.


  • The position requires a Masters Degree in Social Work, Psychology, Early Childhood Education or related field. Candidate must have at least two years of supervisory experience, an understanding of how to facilitate parenting groups, with high energy level, personal initiative and work ethics.
  • The Program Supervisor must have a well-developed knowledge base in Child Development and will lead the agency in this aspect of its work.
  • Knowledge of parent/child development and family dynamics.
  • Excellent supervisory and effective strength-based leadership skills.
  • Ability to build strong relationships with direct services staff, participants and colleagues.
  • Capability to interpret Family Focus programs to parents and the community.
  • Knowledge of community resources, and ability to support community members in acquiring resources for themselves.
  • Clear understanding of the ethics of the helping field or wiliness to learn and adopt its principles.
  • Ability to lead staff to work with families in a strength–based manner, focusing on parent/child interaction which includes but not limited to, floor play, understanding babies cues, temperament and development.
  • Support staff in their professional development goals
  • Understand parallel process as it relates to leadership, direct service staff and participants.

Qualified applicants should submit a cover letter, resume and reference. Please visit for additional information.


Family Focus values a diverse and inclusive workplace and is proud to be an equal opportunity employer. Employment decisions are based on agency needs, job requirements, and individual qualifications. Qualified applicants will be considered in accordance with applicable laws and regulations.

Posted Date: 
Monday, August 7, 2017
Chicago, IL